Products Contact

Privacy Policy

Effective Date: April 1, 2025  ·  Last Updated: November 11, 2026

This policy applies to all AIGENT NOIR products and services, including aigentnoir.com, fsbo.aigentnoir.com, agents.aigentnoir.com, broker.aigentnoir.com, and all iOS and web applications published under the AIGENT NOIR developer account.

We do not sell your personal data. We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever.

1. Information We Collect

The information we collect depends on which AIGENT NOIR product you use. The table below covers every app under this developer account.

Account InformationName and email address when you create an account. Apps requiring an account: Broker, FSBO, Agents, Ride Along. Games (Boomtown, Arkfall) use Game Center identity — no separate AIGENT NOIR account. Emberwell needs no account; its Game Center leaderboards are optional.
Real Estate Product DataFSBO: property listings, photos, buyer communications. Agents: listings, client data, transaction notes, meeting audio for transcription. Broker: loan files, borrower documents (financial records uploaded for qualification analysis).
Game Data — BoomtownGame Center player ID (Apple-managed), match state via GKTurnBasedMatch, achievements, and StoreKit IAP transactions. Player profile (unlocks, cosmetics) stored on-device only. No AIGENT NOIR server, no analytics SDK, no crash SDK. We do not collect your real name or email. The Unity engine may send Unity Technologies a one-time anonymous hardware report (device model, OS, GPU); it contains no personal or gameplay data.
Game Data — ArkfallSingle-player game. No account required. No personal data sent off-device beyond Apple crash reporting.
Game Data — EmberwellSingle-player game. No account needed. Collects no personal data. Your runs, progress and settings are saved on your device only and never sent to us. Leaderboards are optional: if you are signed in to Game Center, your biggest single-turn score and deepest Night reached are sent to Apple's Game Center to rank you against other players. Apple runs that service; we do not receive your Apple Account details. No analytics, ads, tracking or crash SDK, and it plays offline. The one-time Full Game unlock is processed by Apple through StoreKit; we never see your payment details.
Ride AlongEmail address for account creation; badge number and role; training hours and certification records; quiz answers; policy chat messages (proxied to Anthropic Claude server-side via Supabase Edge Functions); photo and PDF attachments to chat (temporary, nightly purge); EIS incident logs (supervisor role only). No analytics or crash SDK. Push notification device token stored linked to account.
Usage DataApp interaction data, feature usage, and crash reports to improve reliability. Applies to Broker, FSBO, Agents, and Ride Along. Boomtown, Arkfall and Emberwell do not collect usage, crash, or device data.
Device InformationDevice type, OS, and app version (iOS apps). Browser and IP address (Broker web app). Boomtown, Arkfall and Emberwell do not collect usage, crash, or device data.
Payment InformationiOS apps: processed by Apple via StoreKit. Broker: processed by Stripe. We do not store payment card details.

2. How We Use AI

AIGENT NOIR apps use the following AI services:

  • Anthropic Claude (FSBO, Agents, Broker): offer analysis, market comparisons, scam detection, communication drafting, document field extraction. Broker redacts SSN, DOB, and phone before transmission.
  • OpenAI GPT-4o-mini (Agents): AI chat, swarm intelligence features. OpenAI Whisper (Agents): meeting audio transcription — audio is sent to OpenAI's API for transcription and is not stored by OpenAI beyond processing.
  • Anthropic Claude (Ride Along): policy chat feature — chat text proxied via Supabase Edge Functions server-side. No AI SDK in iOS binary.
  • No AI in Boomtown, Arkfall or Emberwell at this time.
  • Neither Anthropic nor OpenAI uses your data to train AI models. API usage is governed by their respective API policies, which prohibit training on customer data without consent.
  • We transmit only the minimum content required to fulfill your specific request.
  • AI-generated responses are informational only. They do not constitute professional real estate, legal, financial, or educational advice.

3. How We Use Your Information

  • To provide, operate, and improve AIGENT NOIR products and their features.
  • FSBO: facilitate buyer-seller communication, process MLS submissions, deliver scam detection.
  • Agents: support listing and transaction management, deliver AI offer analysis.
  • Broker: perform borrower qualification analysis, coordinate document collection, send transactional SMS/email on behalf of the subscribing broker.
  • To send transactional notifications relevant to your use of each product.
  • To detect and prevent fraud, scams, and abuse across all products.
  • To comply with legal obligations.

4. Data Storage & Security

  • Cloud storage: Account data and listing information are stored on encrypted servers. Data is encrypted in transit (TLS) and at rest (AES-256).
  • We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days.
  • Broker — agent-uploaded documents: Files uploaded by referring agents are forwarded to the broker and immediately discarded. Only metadata is retained.
  • Emberwell: nothing is stored on our servers. All game data lives on your device; deleting the app erases it. A Full Game purchase is held by Apple and can be restored on any device signed in to the same Apple Account.
  • Ride Along — your department's compliance records: Ride Along is licensed to a law enforcement agency, and your account is created by that agency. Records your department is required to keep are its records rather than yours, and they are retained when you close your account: policy acknowledgments and their signatures, training hours, certifications, field training reports, early intervention records, and access logs. These remain associated with your name and badge number, because a signed record whose signer has been removed is not a record. Everything else about your use of the app — chat history and attachments, quiz attempts, daily bulletin answers, scenario practice, push notification tokens — is erased when you close your account. Direct requests about records your department holds to that agency, which is their controller.
  • We implement industry-standard security practices including access controls, audit logging, and regular security reviews.

5. Third-Party Services

We use vetted third-party services to operate AIGENT NOIR products. Each is bound by its own privacy policy.

AnthropicClaude API — AI features (Broker, FSBO, Agents)Privacy Policy ↗
OpenAIGPT-4o-mini, Whisper — Agents transcription & AI chatPrivacy Policy ↗
GoogleCalendar integration — FSBO showingsPrivacy Policy ↗
AppleStoreKit (IAP), Game Center (Boomtown, Emberwell)Privacy Policy ↗
FirebaseAuth, Firestore, Storage, Functions — Agents iOS appPrivacy Policy ↗
PineconeVector memory for AI client context — Agents (server-side)Privacy Policy ↗
PostHogAnalytics — Agents (consent-gated)Privacy Policy ↗
SentryCrash reporting — Agents (SDK wired, activates in production build)Privacy Policy ↗
SupabaseAuth, database, storage, edge functions — Ride AlongPrivacy Policy ↗
StripePayments — Broker web app; Apple Pay processing — AgentsPrivacy Policy ↗
BatchData / ATTOMProperty data & market comparisons — FSBO, AgentsPrivacy Policy ↗
ZillowZestimate property valuations — AgentsPrivacy Policy ↗
TwilioSMS notifications — FSBO & BrokerPrivacy Policy ↗
ResendTransactional email — Broker, general contactPrivacy Policy ↗

6. Your Rights

You have the following rights regarding your personal data:

Access Request a copy of the personal data we hold about you.
Correction Update inaccurate or incomplete data through the app or by contacting us.
Deletion Delete your account and associated data. In Ride Along, open the Profile tab and choose Delete Account; your personal app data is erased immediately and your access ends, while the compliance records your department is obliged to keep are retained as described under Data Retention. In Broker, FSBO and Agents, use Settings → Account → Delete Account. Emberwell holds nothing with us; deleting the app removes all of its data. You may also email admin@aigentnoir.com.
Data Export Request a machine-readable export of your data by emailing admin@aigentnoir.com.
Opt Out of AI Disable AI-powered features and keep using everything else. In Ride Along, open the Profile tab and switch off AI features; this turns off the policy assistant, the daily training bulletin, scenario grading and policy translation. It does not switch off the automated checks your department runs to verify certificates and training records you submit, because those belong to your employer's verification rather than to your use of the app, and it does not affect tools your department's command staff use. In Broker, FSBO and Agents, use Settings → Privacy → AI Features.
Do Not Sell We do not sell your data. No opt-out required — your data is never sold.

California Residents (CCPA)

Under the California Consumer Privacy Act, you have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale (we do not sell personal information). To exercise these rights, contact us at admin@aigentnoir.com.

European Residents (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction of processing, data portability, and the right to object. Our lawful basis for processing is contract performance and legitimate interest. To exercise your rights, contact us at admin@aigentnoir.com. You also have the right to lodge a complaint with your local supervisory authority.

7. Children's Privacy

AIGENT NOIR products are not directed to children under 13 and we do not knowingly collect personal information from children under 13.

If you believe we have inadvertently collected personal information from a child under 13, contact us immediately at admin@aigentnoir.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notification or email at least 30 days before they take effect. Continued use of any AIGENT NOIR product after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

For privacy questions, data requests, or to exercise your rights:

AIGENT NOIR

Email: admin@aigentnoir.com

Response time: within 5 business days